It is important to us to successfully deliver your order and to make the ordering process as easy as possible. Because there are many potential stumbling blocks in this process we have created this guide to give you information, and to ensure a successful delivery.
COVID-19 CORONAVIRUS DELIVERY & PICKUP INFORMATION We are following the NY State mandate on staffing and safety during these uncertain times.
DELIVERY ORDERS - NO HOSPITAL DELIVERIES AT THIS TIME We are currently accepting website orders for non-contact porch deliveries. Deliveries will be placed on the recipient’s porch, we will knock and ring the doorbell. We will also follow up with a phone call to the recipient phone number you provide during the checkout process. It is important that you provide the recipient’s phone number, NOT YOURS for this purpose.
DELIVERY AREA Our delivery area is currently downsized due to staffing restraints. We are covering most of the Southtown area centered around Orchard Park, NY. Monday through Saturday. Cutoff times may vary on given days for the foreseeable future. Towns we will continue to deliver to are Blasdell 14219, Boston 14025, Cheektowaga 14225, 14227, Colden 14033, Depew 14043, East Aurora 14052, Elma 14059, Hamburg 14075, Lackawanna 14218, Lakeview 14085, Lancaster 14086, Orchard Park 14127, West Falls 14170, West Seneca 14224
PICK UP ORDERS We are also accepting phone & website orders for non-contact pickup at our location, 4020 N.Buffalo Rd Orchard Park, NY 14127. Your order will be placed on our pickup station (Converted Covered Hay Wagon) located outside our main entrance. If your order is not there upon your arrival, (inclement weather) kindly call 662-4483 and we will run it out to you.
SHOWROOM CLOSED Our showroom is currently closed. We are looking to reopen our showroom in the near future. For now, We are taking phone and website orders for delivery & curbside pickup.
SYMPATHY & FUNERALS We are delivering to funeral homes. We have a number of offerings available online for Funeral Services. If you are in need of custom funeral flowers, please call 662-4483 with your question or request
Thank You for supporting our family business! It is truly appreciated!
SAME DAY DELIVERY
*Please Note* below is what we try to adhere to, but on some days we may need to leave earlier for certain areas due to quantity of deliveries on that given day. If you have any questions about a delivery area, feel free to give us a call at 716-662-4483 and one of our staff will be happy to help you out.
Orchard Park = 1:00pm (Saturday =12:00pm)
Blasdell, East Aurora, Hamburg, West Falls, West Seneca = 11am (Saturday = may vary, 11:00am)
All other local delivery areas = 8am
Deliveries are most commonly made from late morning through mid afternoon. We do give special attention to deliveries for faculty at schools as they often leave earlier in the day as well as businesses. If your order has a special delivery requirement please call or email us to ensure that we can accommodate it. You may also mention it in the Special Instructions area during online checkout.
We do our best to fulfill the following:
Deliveries to schools will be completed by 2pm.
Deliveries to businesses will be completed by 4pm.
Deliveries to residences will be completed by 5pm.
We cannot guarantee a specific time of delivery.
We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.
Please be sure to provide us with an accurate phone number for the recipient, this is very important.
We use this number when the recipient does not answer the door, which is surprisingly often. If the recipient is not home, depending upon weather conditions, the type of neighborhood, or the availability of a neighbor to accept the flowers, we will do our best to safely leave the flowers and call to let them know where the flowers were left. If the conditions are not right then we will need to call the recipient and ask them to call us to schedule redelivery.
We offer local delivery to Buffalo, NY and the surrounding Western NY area. Orders must be placed before noon EST. Please refer to the Town / Zip Code breakdown below for our delivery area.
No Hospital Deliveries at this time
FUNERAL HOMES & CHURCHES
We deliver to all funeral homes in the Buffalo, NY local delivery area. Normally we are closed on Sunday's but we will accommodate family funeral deliveries. Please call our shop to inquire about Sunday delivery (716)662-4483
We are no longer taking orders for International delivery. We suggest you do a Google search for a florist in the town you are looking to send to and speak with them directly or order on their website.
To help assure on-time local delivery during the busy holiday season, place your order at least 2 day prior to the following major holidays:
Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.
Our shop will always be closed on the following holidays:
New Year’s Day, Easter, Memorial Day, Independence Day and Labor Day.
Our website will not accept orders for Sunday delivery unless it's a specific holiday such as Mother's Day that we deliver on and we stop accepting website orders earlier on these days. It is best to call us to verify we can accommodate your request.
Our delivery confirmations are emailed out once the driver returns to our shop after completing the route your order was on. This pertains to customers who have an email address on file with us.
DELIVERY AREA BREAKDOWN
We personally deliver to the following towns :
Our delivery area is currently downsized due to staffing restraints during the COVID-19 crisis. We are covering most of the Southtown area centered around Orchard Park, NY. Monday through Saturday. Cutoff times may vary on given days for the foreseeable future. Towns we will continue to deliver to are Blasdell 14219, Boston 14025, Cheektowaga 14225, 14227, Colden 14033, Depew 14043, East Aurora 14052, Elma 14059, Hamburg 14075, Lackawanna 14218, Lakeview 14085, Lancaster 14086, Orchard Park 14127, West Falls 14170, West Seneca 14224
OUT OF TOWN ORDERS
We are only accepting online orders for locations we personally deliver to. (see breakdown above)
Due to COVID-19 and the uncertain availability of florists being open in different parts of the country, we are currently not taking phone or website orders for out of town delivery. If you are looking to place an out of town order, We suggest you do a Google search for a florist in the area you are looking to send to.
We apologize for any inconvenience this may cause you.